Welcome to Kingsley Music Merch Store! We strive to provide you with the best possible shopping experience. Below are the details of our shipping policy:

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer the following shipping options:

Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control.

International Shipping

• We currently ship to [list of countries or “select international locations”]. International shipping rates will be calculated at checkout.
• Please be aware that international orders may be subject to additional customs fees, import duties, or taxes, which are not included in our shipping rates. These charges are the buyer's responsibility and must be paid upon delivery.

Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for the tracking information to become available.

Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• If there are any shipping restrictions specific to your order, we will contact you directly.

Lost, Damaged, or Stolen Packages

• We are not responsible for lost, stolen, or damaged packages once they have left our facility. If your package is marked as delivered but you have not received it, please contact the shipping carrier for assistance. We recommend checking with neighbors or your local post office as well.

Contact Us

If you have any questions or concerns about your order, please don't hesitate to contact us at booking@iamkingsley.com. We’re here to help!